I’ve got a personal vendetta against the word “should”. It’s a shame word, a guilt word. And an unnecessary one.  I started this change over six years ago. I’d never loved the word, but there was a final kicker when my dad was terminal, and on hospice.  I...
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As we keep hearing about being “real” and “authentic” in marketing, and being “more human” in the content we create and share, we have to have the swearing conversation.  Swearing has historically been considered “unprofessional”. Along with tattoos, dri...
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Last week I was talking to one of our new PF team members about what she’s been learning, even in her first few weeks with us, about the PF culture.  As a team we’ve been reading “No Rules Rules”, about the Netflix culture and how they’ve maintained it through...
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A few years ago I cut sugar out of my diet entirely.  I remember the day I decided. I stood on a scale in my bathroom, me and only me, and stared at the number that stared back with its digital seriousness.  199.2 pounds. I’d always been thin - even “skinny”,...
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We are not yet “post pandemic”.  Yes, most of us can…. do things now. Visit places which were closed before. See people live and in person. Go to restaurants, museums, parks. Book a holiday cottage and stay there with family. Even hug people! It’s so exciti...
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When you fail. When something goes wrong. When the conversation was difficult, or the client left, or got angry at you. When the applicant or team member didn’t work out. When you screwed up, when it broke, when you missed the deadline. When someone complains, or is upset,...
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As you are reading this, hopefully I am on my way to, or landed on, the Isle of Mull.  It’s my favourite place of them all. A few hours’ drive from my house, a 45 minute ferry, and...I’m literally a world away. It’s quiet. There are single track roads and few pe...
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Many problems we shoulder are heavy.  They weigh on us. Difficult conversations, hard truths, exhausting grief. Issues with clients, training for team members, differences of opinion with family. The impact of the pandemic on ourselves, our business, our life.  We ...
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I walked a literal marathon last Saturday.  I wanted to go walking and exploring - i have a list on my phone of places I want to explore, which I haven’t been able to travel to for the past year. And now the travel ban has been lifted I’m heading out as often as I c...
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I got distracted this week. I had brilliant new ideas about how to help our clients and a message I wanted to make sure we get across, and ended up spending most of a day working on a video and some content on this topic and all the new ideas when really...I would have done ...
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